Terms and Conditions
Nxtgen Wills is committed and strives to provide a good quality service to all. It recognises, however, that, at times, things do go wrong or mistakes are made. Nxtgen Wills will always endeavour to amicably rectify any issues raised, but where issues have gone beyond this point then our formal Complaints Procedure will need to be followed.
Please address your complaint using one of the following methods:
Email: complaints@nxtgenwills.co.uk
Telephone:
Post: Complaints Department, Nxtgen Wills, 12a Duke Street, Sutton Coldfield, B72 1RJ
In person: By appointment at the above address
Upon receipt we will acknowledge the complaint and confirm that it will be dealt with in accordance with the Complaints Procedure of which you will receive a copy.